FAQ
How to calibrate touch in OPS ?
How to calibrate touch in OPS ?
Stylus issues
Issue: Stylus charging but not working? Possible Reason: IR LED connecting wire to Circuit Broken. Indicating Physical damage to IR. Possible Cause: Wire Can get broken if, the stylus is mishandled/dropped too frequently. Warranty Covered? : Yes, if ...
Is Galileo, Quriosity, Thinker & EyeRIS Pro are infected by the virus. How do we scan it? How do we fix it?
All of these devices are based on Android OS which is based on Linux Kernel. Linux is generally regarded as very well-protected against viruses but not immune to them. However, there has not yet been a single widespread Linux virus. Hence most ...
How many phones/systems can mirror into the software at the same time. Do we need to purchase extra software for it
On a free tier, only one user device can be mirrored at a time. For mirroring more than one user device, the user needs to purchase a license. With license, up to 4 user devices can be mirrored at a time. The process to purchase this license will be ...
Can user connect and control their PC/Laptop/Macbook to EyeRIS PRO, Galileo & Thinker? Does it need Driver or its Plug n Play?
Yes, users can connect their Windows PC/ Laptop & Macs to Galileo, EyeRIS PRO & AirMind Thinker There are 2 ways to achieve this. Wired: Using micro USB to USB-type A cable provided in the box. This is plug-n-play and does not need any driver. ...
What are the various technologies being used in Interactive White-Boards.
Resistive Membrane (redundant technology): Resistive touchscreens are composed of two flexible sheets coated with a resistive material and separated by a micro-thin air gap. When contact is made to the surface of the touchscreen, the two sheets are ...
Which all languages are supported by text recognition feature in IntelliSpace software?
text recognition is the feature supported by OS and IntelliSpace pick up the text recognition language from the system OS. i.e. IntelliSpace will support Chinese on a Chinese PC; Japanese on a Japanese PC. Handwriting recognition supported languages ...
Scenarios when Automatic Calibration may not succeed.
When there is an obstruction between the projection and the projected surface i.e. a whiteboard, wall or screen. When the EyeRIS unit is installed incorrectly. When there is some external light reflection from window/door falling on the board ...
How does Automatic Calibration works?
EyeRIS 8-Series and IX-Series uses an automatic filter switcher, that is able to switch between visible band pass filter and IR band pass filter. In visible band pass filter, EyeRIS is able to track pattern from projected image enabling the system to ...
Does the stylus emit rays which can be harmful to the human body?
EyeRIS works on wavelengths around 850nm. These are harmless light rays with energy even lesser than the visible light from general light sources like light bulbs. Similar technology is used in TV remotes and several other household items.
Does Stylus require a battery?
No. Stylus has no consumable in it. Stylus works on Super-Capacitive technology; it has a very light weight super capacitor built inside which can be fully recharged in just 3 minutes and can works for 2- 4 hours depending on usage. It can be ...